Terms of Service
Last updated: 28 August 2026
1. Who these terms are with
These terms are between Edward Phillip King, ABN 32 167 543 652, of 18 Dunnes Ave, Hope Island QLD 4212 ("we", "us") and the business or person who creates a ScopeFound account ("you", "your business"). We are a sole trader, not a company. ScopeFound is one of our products, alongside ScopeFlow. This document covers ScopeFound only.
2. What ScopeFound is
ScopeFound gives your business a free website audit, an AI-drafted website, AI-drafted Google and Meta ad copy, an AI-drafted content calendar, blog articles, FAQs, and SEO supporting pages, a lead inbox, and (on paid plans) additional tools including market research reports, findability checks, and a custom subdomain. Plans are Starter ($149/month), Growth ($399/month), and Scale ($699/month), billed monthly in arrears via our payment processor (Stripe). We may change these plans, prices, or what's included in each, with at least 30 days' notice to active subscribers before a price change takes effect on your account.
3. Your account and your responsibilities
You are responsible for keeping your login details secure and for everything done through your account. Tell us promptly if you believe someone else has gained access to it. The business details you give us (business name, trade, service area, ABN, licence numbers, contact details) must be accurate and must be yours to use, because ScopeFound publishes them on a website under your business's name and uses them to draft your ads. If you tell us you hold a licence, accreditation, or membership, you must actually hold it and keep it current. If any of those details change, update them in your dashboard, because we will keep publishing what you last told us.
4. Acceptable use
You may use ScopeFound to market your own business. You may not use it to publish content that is unlawful, misleading, or infringes someone else's rights; to impersonate another business or person, or to publish a site or ads under a business name you have no right to use; to run the free audit repeatedly against a website you do not own in order to burden it, or to circumvent the audit's rate limits; to resell or sub-licence ScopeFound itself, or present the platform to third parties as your own product (using it to market your own business is fine, running an agency on top of it is a separate arrangement, so talk to us first); to attempt to access another customer's account or data; to copy, decompile, or reverse engineer the platform, or to extract its templates or prompts for use elsewhere; or to introduce malware or otherwise interfere with the service's operation. If you are not sure whether something is allowed, ask before you do it.
5. AI-generated content is a draft, not advice, and you are responsible for what you publish
Website copy, ad copy, blog articles, FAQs, and other content ScopeFound generates is drafted by AI from the real business details you provide. We run automated checks against generic filler language and known unsubstantiated-claim patterns before you can publish, but these checks are not a substitute for your own review. You are responsible for reviewing and approving everything before it goes live under your business's name, including that it's accurate, that any claim you publish (guarantees, awards, "best," "#1," pricing) is something you can actually back up, and that it complies with the Australian Consumer Law's prohibition on false or misleading representations. We are not liable for content you chose to publish without reviewing it.
6. Ownership: what's yours
You own the content of your published website (the specific words, images, and business facts that appear on it), your leads and their data, and any content you upload (photos, logos). If you cancel or downgrade below the plan required for your current subdomain or custom domain, your published site is taken down, but you keep the underlying content. See clause 10 (export) for how to get a copy. We do not sell, license, or otherwise share your business's content or your leads' data to any third party for their own marketing purposes.
7. Ownership: what's ours
We own the ScopeFound platform itself: the site templates, the underlying software, our own trademarks and branding ("ScopeFound," our logo), and the aggregated, de-identified data we may use to improve the product (for example, which kinds of audit findings are most common). De-identified means it cannot be traced back to your specific business. We do not claim ownership of your business's name, logo, or content.
8. Ad accounts: we don't run your ads
ScopeFound drafts Google Ads and Meta ad copy for you, checked against each platform's advertising policies as best we can automate. Launching an ad requires your own Google Ads and/or Meta Business account. We do not create, hold, or have access to any ad account on your behalf, and we do not spend your advertising budget. Any ad account you use, and the relationship and terms between you and Google or Meta, is entirely yours and subject to their own terms, not ours.
9. Preview and changing features
Some parts of ScopeFound are released as previews and are labelled as such in the product. Preview features may change substantially or be withdrawn, and we will not always give notice before that happens. We will not withdraw a feature that is the substance of the plan you pay for without the 30 days' notice described in clause 2. If we find that a feature is producing results we cannot stand behind, we may switch it off rather than leave it running, and we will tell you if that affects something you were relying on.
10. Exporting your data and leaving
You can export your leads as a CSV file at any time from your dashboard. You can cancel your subscription at any time from Billing. Cancellation takes effect at the end of your current paid period, and you keep access until then. If you need a copy of your published site's content, your uploaded photos, or your generated content (ad copy, blog articles, market research reports) beyond what's available for self-service export in the product at the time, contact us and we'll provide it in a reasonable timeframe and a reasonable format. We do not hold your data hostage to keep you subscribed.
11. Cancellation and refunds
You can cancel at any time; there are no cancellation fees. We don't offer refunds for partial billing periods except where required by the Australian Consumer Law's consumer guarantees (see clause 15) or at our discretion. A free trial, where offered, converts to a paid subscription automatically at the end of the trial period unless you cancel before it ends. The trial signup flow states this clearly and requires a payment method up front.
12. Suspension and termination by us
If your payment fails, we'll tell you and give you a reasonable opportunity to fix it before your account is suspended. If you breach clause 4 (acceptable use), we may suspend your account or take down published content, and where the breach is something that can be fixed we will tell you what is wrong and give you a reasonable chance to fix it first. We may act immediately and without notice only where we reasonably believe it is necessary to prevent harm to someone else, to comply with the law, or in response to a valid legal demand. If we terminate your account for a reason other than your breach, we'll refund the unused portion of any period you have already paid for. Termination does not affect your rights under the Australian Consumer Law (see clause 15), and clauses 6, 7, 15, 16 and 20 survive it.
13. Third-party services we rely on
ScopeFound is built on third-party infrastructure, including Stripe (payments), Supabase (data storage and authentication), Vercel (hosting), Anthropic (the AI models that draft your content), and, where connected, Google and Meta APIs. If one of these services is unavailable, the relevant part of ScopeFound may be unavailable too. We'll fix what we can, but we don't guarantee the uptime of services we don't operate.
14. Service availability
We aim for ScopeFound to be available and reliable, but we don't guarantee it will be uninterrupted or error-free, and we may need to take it down for maintenance or updates. We're not liable for loss caused by downtime, except to the extent the Australian Consumer Law says we can't exclude that liability (see clause 15).
15. Australian Consumer Law: your rights aren't excludedneeds legal review
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that can't lawfully be excluded. Where our liability for a failure to meet a consumer guarantee can lawfully be limited, it's limited, at our option, to re-supplying the affected service or paying the cost of having it re-supplied.
16. Limitation of liabilityneeds legal review
[PLACEHOLDER: a liability cap and exclusions clause needs to sit here, and it is deliberately still blank. Writing one without qualified legal advice risks either promising more than the business can actually stand behind, or writing an exclusion that is unenforceable and, since the November 2023 unfair contract term reforms, penalised, because it is judged unfair or unreasonably one-sided for a small business contract. Do not fill this in by guessing at standard SaaS boilerplate. It needs a lawyer who can size it to this business's actual risk and insurance position.]
17. Changes to these terms
We may update these terms from time to time. If a change is material, we'll give you at least 30 days' notice before it takes effect, by email or an in-app notice. Continuing to use ScopeFound after a change takes effect means you accept the updated terms.
18. Governing law and disputesneeds legal review
[PLACEHOLDER: needs the actual state or territory of incorporation for the governing-law clause, and a decision on whether to require a dispute-resolution step (for example mediation) before either party goes to court. A small business contract term that tries to lock in an inconvenient jurisdiction for the customer, or that removes their ability to access a low-cost tribunal they would otherwise be entitled to, is exactly the kind of clause the unfair contract term reforms target. Get this reviewed, don't template it.]
19. Notices
We'll send notices to the email address on your account, or show them in the product. It's your responsibility to keep that address current and monitored, and a notice sent to the address on your account counts as received. You can send us notices at admin@scopeflow.com.au.
20. General
If any clause of these terms is found to be unenforceable, that clause is severed and the rest continues to apply. If we don't enforce a right straight away, we don't lose it. You may not transfer your rights under these terms to someone else without our consent, which we won't unreasonably withhold; we may transfer ours if our business is sold or restructured, provided your rights are not reduced. These terms, together with our Privacy Policy and any plan details shown at signup, are the whole agreement between us about ScopeFound, and they replace anything said beforehand.
21. Contact
Questions about these terms: admin@scopeflow.com.au.